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2015 Chevrolet Impala limited

The Verdict

44 Proceed with Caution

The 2015 Chevrolet Impala limited has 288 owner complaints filed with NHTSA. The most reported issues are electrical (124 complaints) and body (103 complaints). With a Klunk Score of 44/100, it earns a "Proceed with Caution" rating.

This is the cleanest year on record. Nice pick.

44

Klunk Score: Proceed with Caution

About average for complaint volume. Research the specific issues before buying.

How is this calculated?

The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.

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Under the Hood

Each number is a complaint. Darker = bigger problem.

YearBodyBrakesElectricalEngineTransmission
2014216792366424
2015103221242613
201620159104305116

By Category

Electrical
124
Body
103
Engine
26
Brakes
22
Transmission
13

By Severity

1
136
2
132
3
1
4
19

Worst Problems

Complaints

Brakes 1

I am leasing the car out. I’ve been leasing it out for the last three months since March I went delinquent on one of my payments because I have my mechanic look at it and type my VIN number in and they told me that I was recall he couldn’t tell me why I was recall Two days ago, which was Saturday, June 28. The lender called me and told me that the car was recalled. I tried to call him back to discuss what can be done. I have the payment, no response and I don’t have my car and my belongings are in it.

12mo ago
Body 1

Transmission control module 158,320 miles

15mo ago
Transmission 1

The contact owns a 2015 Chevrolet Impala. The contact stated while driving approximately 70 MPH, the transmission was slipping and unexpectedly downshifted to a lower gear. The contact stated that the vehicle violently shuddered. The contact stated that the check engine and stability control warning lights were illuminated. The contact stopped the vehicle due to the shaking and shuddering and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the Transmission Control Module and a wiring harness needed to be replaced. The vehicle was repaired. The contact stated that the failure recurred two more times. The contact had taken the vehicle to the same dealer, and the TCM was replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 84,000.

15mo ago
Electrical 2

The contact owns a 2015 Chevrolet Impala. The contact stated that while her mother was starting the vehicle, there was an abnormal plastic burning odor and smoke entering the vehicle through the air vents on the center console. The contact stated that a neighbor assisted and became aware that the sun visor vanity mirror on the driver's side was melted off the visor. There was no fire. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 130,733.

16mo ago
Electrical 2

passenger front seat presence sensor says someone is sitting in the seat even when empty. also seat belt warning light and audible alert is affected. I occasionally have four small children In the vehicle which is concerning because the airbag could go off when a child is sitting in the front seat.

16mo ago
Electrical 1

GM has a know issue with the side detection system and refuses to do anything about it even after there service bulletin expired. When this fail it can cause other issues with the dashboard system failure and more. In this case the system would never shutdown draining the battery.

19mo ago
Brakes 1

The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was parked, upon starting the vehicle, several unknown warning lights illuminated. The vehicle was taking to an independent mechanic where it was diagnosed that unknown sensors needed to be reprogrammed and the codes were cleared. The contact stated that after starting the vehicle the warning lights illuminated again, and the vehicle failed to respond. The vehicle was not taken back to the independent mechanic or dealer for diagnostic tests or repairs. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 14V541000 (PARKING BRAKE); and the contact related the failure to the recall. The failure mileage was 162,000.

19mo ago
Transmission 1

The contact owns a 2015 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the vehicle downshifted and shuddered abnormally. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 171,000.

23mo ago
Electrical 1

Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These indicators occur each time the vehicle is restarted. This problem originally started about two and a half months ago, and the power steering loss, for a while, was intermittent until recently. The vehicle has not been inspected been inspected by mechanics to date. I have researched hundreds of Impalas online with the same problem with a majority of them remaining unresolved and no manufacturer recall being issued. The vehicle mileage is currently 31, 104 miles and is not driven often because of the problem and the fact that I own two other vehicles.

24mo ago
Engine 1

The contact owns a 2015 Chevrolet Impala. The contact stated while the vehicle was started, there was a loud clanking sound coming from the engine. Additionally, there was an abnormal gasoline odor coming from the vehicle. The vehicle was inspected by the contact who became aware of a gasoline leak coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the pressure pump needed to be repaired. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with catalytic converter failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 136,000.

26mo ago
Body 1

Evaporator core is leaking r134a freon i called gm they theres nothing they can do there is a recall on tge 2016 thru 2018 for the same .you can smell the freon inside the car a recharge ladt only 15 minutes i was told its about $2000.00 to fix it gm knew about the problem but only recalled 2016 to 2018

27mo ago
Electrical 2

My service air bag light comes on and passenger airbag remains off while sitting in seat.

28mo ago
Electrical 2

The blind spot warning system stopped working, and yes it is available for inspection upon request. I have heard this leads to further electrical problems and am worried this may compromise my safety if not dealt with. The problem has not been confirmed by a dealer. The component has not been inspected. There was a warning that popped up stating “service side detection system” that appeared randomly on my drive home the other day. I had not hit anything or done anything to the car that might have caused this.

29mo ago
Body 2

About two years ago I parked in front of a business in Sun City West Arizona. When i came out to leave, my steering wheel would hardly turn. I went home and when I came back with a neighbor, the steering wheel was working as it should. About three weeks ago, I was turning onto a major street in Sun City West, Arizona. I got a notice on the info screen that the power steering was disabled. I had to force the steering just to get around the corner. I drove to a nearby parking lot. The steering took a tremendous amount of effort to turn the steering wheel. I almost hit a semi truck trying to go around a corner. It was very dangerous. After parking and leaving it for a short while, steering returned to normal. On a major highway a serious accident could have happened. I read online that in 2015 General Motors recalled roughly 1.2 million model year 2015 trucks and SUVs globally for a problem with the electric power steering system. GM previously recalled nearly 700,000 model year 2014 pickups for the same problem. My car with the electric power steering problem is a 2015 Chevrolet Impala. I am afraid to drive the car now. It could happen anytime again and cause a wreck.

29mo ago
Electrical 1

The Side Detection System failed. Both rare modules are shorted. The defective module drain out the battery, causing engine start failure. And the defective module may cause fire. I have one side of the modules repaired in three years ago. Now both sides are failed. I had two jump start in the recent month. Every time I start the engine, warning for service of Side Detection System shows up.

29mo ago
Body 1

In April 2019, the side detection module was replaced under warranty, at 21,500 miles. The same ‘issues’ are reappearing, where a warning is illuminated on the side mirror when no cars are present. If the dealer/ mfr replaced the original modules and wiring harness with the same items, this would only delay a reoccurrence. I called Chevy Cust. Sec for assistance, and they said their ‘recall’ program expired in 2019. The car currently has just 47,000 miles and the the modules should not have failed a second time. There is obviously a design flaw, allowing water penetration, and Chevy did nothing to prevent it.

30mo ago
Electrical 1

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The sunroof sunshade is the specific component that has malfunctioned. It is readily visible and accessible for inspection upon request. A mechanic or technician can visually inspect the sunshade to assess the extent of the damage. 2. How was your safety or the safety of others put at risk? Excessive sunlight in the car causes discomfort or visibility issues to the driver and passengers. Glare from the sun impairs vision causing distraction, and compromising safety, especially during bright and sunny days making it challenging to see the road, traffic signals, and other vehicles clearly. Excessive heat makes the interior uncomfortable and hot. Sunburn. Reduced visibility and distraction can increase the likelihood of accidents affecting the safety of not only the occupants of the car with the torn sunshade but also other drivers and pedestrians on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? .Yes 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Routine inspections are not conducted by the manufacturer, police, or insurance representatives for issues like a torn sunshade. However, an insurance representative might assess the damage if I file a claim related to the sunshade issue. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Warning lamps or messages related to the sunroof sunshade are not present in most vehicles.

33mo ago
Electrical 2

Air bag

34mo ago
Electrical 1

Passenger Presence Module is deactivating Passenger airbags intermittently.

34mo ago
Electrical 1

The contact owns a 2015 Chevrolet Impala. The contact stated while driving 10 MPH, the air bag warning light fluctuated on and off. The vehicle was diagnosed by an independent mechanic, but the mechanic was unable to determine the cause of the failure. The mechanic suggested that the failure might be with the passenger occupant detection system. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 131,002.

35mo ago

288 total

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